Shipping policy
Thank you for shopping with CutyPeel. We aim to make ordering our cute and creative sticker collections simple and convenient wherever you live.
Free Worldwide Shipping
CutyPeel currently provides FREE standard shipping worldwide on all eligible orders.
There is no minimum purchase requirement for our standard free-shipping offer unless otherwise stated during a specific promotion.
Estimated Delivery Time
Our standard estimated delivery timeframe is:
7–10 days
The estimated timeframe may include normal order processing and transit time. Actual delivery times may vary depending on the destination and circumstances affecting the shipping carrier.
Order Processing
Orders are reviewed and prepared for shipment after successful payment authorization.
During periods of unusually high order volume, major holidays, promotions, or other exceptional circumstances, processing may take longer than usual.
Tracking Information
Where tracking is available, customers may receive tracking information after their order has been dispatched.
Please allow time for the carrier's tracking system to update after shipment information is created.
International Orders
We ship internationally. International shipments may be subject to customs inspections, import procedures, local taxes, duties, or other charges imposed by the destination country.
Unless otherwise stated at checkout or required by applicable law, customers are responsible for customs duties, import taxes, and similar governmental charges that may apply in their jurisdiction.
Delivery Delays
While our normal estimated delivery timeframe is 7–10 days, delays may occasionally occur due to circumstances outside our reasonable control, including:
- Customs inspections
- Carrier disruptions
- Severe weather
- Public holidays
- High seasonal shipping volumes
- Transportation disruptions
- Incorrect or incomplete delivery addresses
Estimated delivery dates are provided as estimates rather than guaranteed arrival dates.
Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information at checkout.
If you notice an error in your delivery address, please contact support@cutypeel.site as soon as possible.
We will attempt to assist where possible, but we cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.
Lost or Undelivered Packages
If tracking indicates an unusual delay or you believe your package has been lost, please contact our customer support team.
We may ask you to confirm your shipping information and provide additional details so that we can investigate the shipment with the applicable carrier or fulfillment provider.
Damaged Packages
If your order arrives damaged, please take clear photographs of the product and packaging and contact us promptly at support@cutypeel.site.
We will review the issue and provide an appropriate resolution in accordance with our Return & Refund Policy.
Contact Us
For shipping-related questions:
CutyPeel
Email: support@cutypeel.site
Phone: 716-720-0606
Address: 3013 Crosswind Drive, Louisville, KY 40202, United States
Last updated: August 19, 2026